Frequently Asked Questions


What are your payment terms?

Do you accept COD (Cash On Delivery) orders?

Do you accept credit cards outside of the United States?

I have received my invoice, where do I wire funds?

Which payment types do you accept?


Which shipping carriers or logistics firms do you typically use?

How much does shipping cost and How are shipping charges calculated?

Why does it take longer to process and ship International orders?

Can you ship my order to an address other than the one listed on my credit card billing statement?

Can I choose to have my order shipped using my preferred shipping method?


Can I expedite my order? Do you offer priority shipping?

How do I complete an order on your website?


What is your 90 day warranty policy?